Data Delivery & Returns

Digital products such as data and software on DataSN can be returned if:

  1. The product is not as described by the sales page
  2. The product has flaws that render it useless for the client

To qualify for a refund, the buyer must provide:

  1. Screenshot proof of the flaws or false descriptions
  2. A statement that the buyer will delete the purchased assets (data, software, files, etc.) and will not use them in any way immediately after receiving the refund

Tangible products on DataSN can be returned if:

  1. The product is not as described by the sales page
  2. The product has flaws that render it useless for the client

To qualify for a refund, the buyer must provide:

  1. Photo and screenshot proof of the flaws or false descriptions
  2. Return the product in its original conditions and package back to the warehouse sender address

For further information and to raise a dispute, please contact support@datasn.io

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